The Impacts of AI on Customer Service
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These jobs will fall first as AI takes over the workplace
AI impact on restaurant jobs: 10-80% at risk
Robot baristas and AI chefs
From kitchen to table: robotics is reshaping hospitality

 

 
  PROs   CONs
Average customer service experiences could be improved Non ordinary customer service needs could possibly never be resolved without a human in the loop.
  Privacy concerns as customer service departments collate more and more customer data with the stated goal of 'hyper-personalization'.
   
   
   
   
   
   
   
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